Author Topic: Memoir of a shard crash survivor:)  (Read 1485 times)

May 30, 2014, 04:18:05 PM

Offline jaamytt

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I share this to help ease the remaining players out there that are still waiting for their time in the queue for help.

When the shard crash and subsequent revert occurred, I had what I am sure many of you experienced by way of a small degree of anxiety and emotion. So much lost...... so much time, effort and real money. I thought there was no way I would be happy with whatever solution was given as I was sure so much would be overlooked or simply unavailable. So I put in my ticket and hoped for the best.

But, I was pleasantly surprised by the attention and effort that was given to me when Dante and Zoe got to me in the "queue". There were things I wanted back that they simply could not deliver due to either it not being in the game or via an inability to confirm what I was reporting as lost. That being said, the discussion surrounding "reimbursement" to me was reasonable and my concerns were given due attention and consideration. Did I get everything I thought I should have? No. But where I sit now is certainly acceptable and I am very happy with my current status, I am very pleased with their efforts and I look forward to the prosperity of the shard.

Hang in there Evo-ites. They will get to you and they will give your requests/concerns reasonable attention.